Refund policy
Return & Refund Policy – Vector Sports
At Vector Sports, we aim to ensure our customers are satisfied with their purchase. If you are not completely happy with your order, please review our return and refund policy below.
Returns
You may request a return within 7 days of receiving your order. To be eligible for a return:
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The item must be unused and in the same condition that you received it.
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The item must be in its original packaging.
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Proof of purchase (receipt or order number) is required.
Items that are damaged due to misuse, normal wear, or improper handling are not eligible for return.
Non-Returnable Items
The following items cannot be returned:
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Customized or personalized products
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Used sports equipment
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Clearance or discounted items (if marked non-returnable)
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed within 5–7 business days.
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Refunds will be issued to the original payment method.
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Shipping charges are non-refundable unless the return is due to our error.
Exchanges
We only replace items if they are defective or damaged upon arrival. If you need an exchange, please contact us within 48 hours of delivery with photos of the issue.
Return Shipping
Customers are responsible for return shipping costs unless the product arrived damaged or incorrect. We recommend using a trackable shipping service.
Contact Us
For return or refund requests, please contact:
Vector Sports Support Team
Phone/WhatsApp: +92 331 7773936
This policy may be updated at any time without prior notice.